This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.
Through USDA's Department of Defense (DoD) Fresh Fruit and Vegetable Program, we are able to offer Indian Tribal Organizations (ITOs) in the Food Distribution Program on Indian Reservations (FDPIR) a wider variety of fresh produce than would normally be available through the USDA Foods program. In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.
In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).
In this 2014 webinar for state distributing and recipient agencies operating The Emergency Food Assistance Program (TEFAP), Jeramia Garcia of the FNS Food Distribution Division Policy Branch reviews the Federal regulations governing the allocation of resources in TEFAP, and a panel of speakers – Sandi Hersh of Colorado, Mallory Reeves of Florida, and Kim Eads and Yvonne Pitrof of Washington – discuss aspects of their TEFAP resource allocation process and recent changes they have made to their TEFAP operations.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.
This webinar explains how the money spent to buy USDA Foods for processing is returned to the state/schools through various value pass-through systems and explores real-life scenarios.
This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs.
Lauren King-Dillon and Special Allen of the FNS Food Distribution Division (FDD) Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the FDD Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.
This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.
This webinar explains how to be an ideal customer; shares best practices for planning, forecasting, and procurement of USDA Foods; discusses data and inventory analysis and shares tips for planning and ordering.