Resource | Technical Assistance & Guidance
USDA DoD Fresh Fruit and Vegetable Program

The USDA Department of Defense Fresh Fruit and Vegetable Program allows schools to use USDA Foods entitlement dollars to buy fresh produce. The program is operated by the Defense Logistics Agency at the Department of Defense. 

Resource | Webinars/Videos
The Processing Rule Webinar: A General Overview

This webinar will help you better understand changes to the new USDA Foods processing regulations. USDA staff will review highlights and answer questions.

Resource | Policy Memos | FNS-GD-2017-0064
Donated Food Storage, Distribution, and Product Dating

This memorandum is meant to provide clarification and guidance on policies and procedures for donated food storage and distribution as they relate to product dating.

FD-107
Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
Monitoring Orders, Submitting Changes, and PO Modifications Webinar

This webinar discusses the process of modifying a purchase order (PO) and presents a new format for submitting change requests.

Resource | Webinars/Videos
Best Practices for the Use of the USDA DoD Fresh Program in the Summer Food Service Program

This webinar summarizes how the USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program operates, discusses the SFSP dollars, explains the Fresh Fruit and Vegetable Order Receipt System (FFAVORS) Defense Logistics Agency (DLA) tasks, and describes best practices for using USDA DoD Fresh in the SFSP.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 2

This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as  information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs. 

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this December 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.