Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for FDPIR

Through USDA's Department of Defense (DoD) Fresh Fruit and Vegetable Program, we are able to offer Indian Tribal Organizations (ITOs) in the Food Distribution Program on Indian Reservations (FDPIR) a wider variety of fresh produce than would normally be available through the USDA Foods program. In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Value Pass Through

This webinar explains how the money spent to buy USDA Foods for processing is returned to the state/schools through various value pass-through systems and explores real-life scenarios.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 2

This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as  information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs. 

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Strategic Ordering and Forecasting

This webinar explains how to be an ideal customer; shares best practices for planning, forecasting, and procurement of USDA Foods; discusses data and inventory analysis and shares tips for planning and ordering.

Resource | Webinars/Videos
USDA Foods Processing: Processing Agreements Webinar Series

This webinar provides an overview of minimum requirements from the federal perspective and discusses roles and responsibilities for participating in the USDA Foods Processing Program.

Resource | Webinars/Videos
FDPIR: Overview of OMB’s Uniform Guidance

This webinar reviews the Office of Management and Budget’s (OMB) new guidance at 2 CFR part 200, titled Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance) as it applies to the Food Distribution Program on Indian Reservations (FDPIR).