Resource | Webinars/Videos
The Processing Rule Webinar: A General Overview

This webinar will help you better understand changes to the new USDA Foods processing regulations. USDA staff will review highlights and answer questions.

Resource | Webinars/Videos
Best Practices for Receiving USDA DoD Fresh in FDPIR: Part Two

As part of their FDPIR monthly food package benefit, Indian Tribal Organizations (ITOs) are able to order fresh in-season produce. In Part II of this series, we discuss when different types of produce are available.

Resource | Webinars/Videos
Best Practices for Receiving USDA DoD Fresh in FDPIR: Part One

As part of their FDPIR monthly food package benefit, Indian Tribal Organizations (ITOs) are able to order fresh in-season produce. In Part I of this series, we discuss roles and responsibilities, receiving and checking produce, and how to report complaints. 

Resource | Webinars/Videos
Monitoring with the FDPIR Inventory Calculator

This webinar provided an overview of the FDPIR Inventory Calculator and the FDPIR inventory monitoring process and discussed how to complete an inventory calculator, how to analyze the calculator results, and how the inventory calculator can help with order monitoring and planning. This webinar is appropriate for staff who use or will use the calculator, Team Leads, and Branch Chiefs.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for FDPIR

Through USDA's Department of Defense (DoD) Fresh Fruit and Vegetable Program, we are able to offer Indian Tribal Organizations (ITOs) in the Food Distribution Program on Indian Reservations (FDPIR) a wider variety of fresh produce than would normally be available through the USDA Foods program. In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this December 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.