Resource | Fact Sheets
Keys to Payment Accuracy

The Keys to Payment Accuracy highlight best practices and provide strategies and opportunities enabling states to improve and maintain the accuracy of SNAP payments.  The 10 strategic tools included in the Keys are based on the experiences, needs, and challenges of state agencies in an effort to encourage a comprehensive approach to improving SNAP payment accuracy. 

Resource | Technical Assistance & Guidance
SNAP Quality Control Reviews Worksheet

Worksheet for SNAP Quality Control Reviews  

Resource | Technical Assistance & Guidance
Recognizing States for Exceptional Nutrition Assistance Service
Resource | Policy Memos
Clarification on the three ways initial SNAP application processing timeliness is measured

The memorandum that follows is intended to clarify the three ways in which the Food and Nutrition Service (FNS) measures timeliness of initial Supplemental Nutrition Assistance Program (SNAP) application processing.  This memorandum does not represent new policy, but seeks to clarify the three existing data collection and monitoring procedures.

Resource | Research | Assessing/Improving Operations
Enhancing Completion Rates for Supplemental Nutrition Assistance Program (SNAP) Quality Control Reviews

National completion rates for SNAP QC reviews have generally declined since peak levels in the 1980s, and State-level completion rates vary widely. This study examines the factors contributing to incomplete reviews of cases and describes best practices associated with high SNAP QC completion rates.

Resource | Policy Memos
Performance Bonus (Section 4021) Questions and Answers - Agricultural Act of 2014

Attached are questions and answers pertaining to Section 4021 of the Agricultural Act of 2014. The questions cover the use of performance bonus money for Farmers' Markets bonus bucks and the use of bonus money for contractor fees.

Resource | Policy Memos
Quality Control Tolerance Level - FY 2015

The Agricultural Act of 2014 (the Act) at Section 4019 set the Quality Control (QC) Tolerance Level for excluding small errors at up to $37 for Fiscal Year (FY) 2014. FNS set the tolerance at $37 for FY 2014. In addition, the Act requires FNS to adjust the tolerance level for future years by the percentage by which the Thrifty Food Plan (TFP) is adjusted under Section 3(u)(4) of the Food and Nutrition Act of 2008.

Resource | Policy Memos
Quality Control Errors and the Establishment of Claims - Clarification

This memorandum addresses recent questions about our April 15, 2014, memorandum relating to quality control errors and the establishment of claims against Supplemental Nutrition Assistance Program (SNAP) households.

Resource | Policy Memos
Questions and Answers on the Quality Control related provisions of the Agricultural Act

Attached are Quality Control (QC) related questions and answers pertaining to the Agricultural Act of 2014. The questions cover the application of the 120-day QC hold harmless period (Section 4006), the implementation of the QC tolerance level for small errors (Section 40 19), QC standards (Section 4020), and performance bonus payments (Section 4021 ). Please distribute to your State agencies immediately.

Resource | Policy Memos
Questions and Answers Concerning Agricultural Act of 2014- $37 QC Tolerance Limit and Medical Marijuana QC Hold Harmless- Q&A #I

Attached are two questions and answers regarding Sections 4005 (Exclusion of Medical Marijuana from Excess Medical Expense Deduction) and 4019 (Tolerance Level for Excluding Small Errors). Please immediately advise your Supplemental Nutrition Assistance Program state agencies of these questions and answers.