Resource | Webinars/Videos
What’s New in the USDA DoD Fresh Program?

This webinar discusses recent updates and provides guidance on the USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program. Topics covered include: program allocations, adding new schools to Fresh Fruits and Vegetables Order Receipt System (FFAVORS), receipting orders in FFAVORS, and managing school food authority (SFA) expectations. This webinar is intended for FNS regional office and state distributing agency staff who manage USDA Foods in Schools programs.

Resource | Instructions
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Value Pass Through

This webinar explains how the money spent to buy USDA Foods for processing is returned to the state/schools through various value pass-through systems and explores real-life scenarios.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 2

This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as  information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs. 

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Strategic Ordering and Forecasting

This webinar explains how to be an ideal customer; shares best practices for planning, forecasting, and procurement of USDA Foods; discusses data and inventory analysis and shares tips for planning and ordering.

Resource | Webinars/Videos
USDA Foods Processing: Processing Agreements Webinar Series

This webinar provides an overview of minimum requirements from the federal perspective and discusses roles and responsibilities for participating in the USDA Foods Processing Program.

Resource | Webinars/Videos
Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this December 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.