Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

Resource | Policy Memos | FNS-GD-2017-0039
Distribution of TEFAP Foods to Children (Revised)

This memorandum provides guidance on the distribution of USDA Foods under TEFAP to children through Kids Cafe, Backpack, or similar programs.

FD-041
Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for FDPIR

Through USDA's Department of Defense (DoD) Fresh Fruit and Vegetable Program, we are able to offer Indian Tribal Organizations (ITOs) in the Food Distribution Program on Indian Reservations (FDPIR) a wider variety of fresh produce than would normally be available through the USDA Foods program. In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

Resource | Webinars/Videos
TEFAP Resource Allocation: Responding to Changing Needs within Your State

In this 2014 webinar for state distributing and recipient agencies operating The Emergency Food Assistance Program (TEFAP), Jeramia Garcia of the FNS Food Distribution Division Policy Branch reviews the Federal regulations governing the allocation of resources in TEFAP, and a panel of speakers – Sandi Hersh of Colorado, Mallory Reeves of Florida, and Kim Eads and Yvonne Pitrof of Washington – discuss aspects of their TEFAP resource allocation process and recent changes they have made to their TEFAP operations.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 2

This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as  information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs. 

Resource | Webinars/Videos
CSFP State and Local Agency Training for New Mexico

Lauren King-Dillon and Special Allen of the FNS Food Distribution Division (FDD) Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the FDD Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
FDPIR: Overview of OMB’s Uniform Guidance

This webinar reviews the Office of Management and Budget’s (OMB) new guidance at 2 CFR part 200, titled Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance) as it applies to the Food Distribution Program on Indian Reservations (FDPIR).