Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Are you Ready for the CSFP Food Package Changes?

The CSFP Enhanced Food Package goes into effect Nov. 1, 2019. This webinar covers transition updates regarding direct shipment purchase status’ and food availability from the National Warehouses including when to expect new foods and package sizes to be available for multi-food ordering. In addition, live attendees were given the opportunity to ask any additional questions before implementing the enhanced food package.

Resource | Webinars/Videos
CSFP Food Package Changes: Ordering Guidance for Direct Shipments

This webinar recording provides more information on CSFP food package changes and how to adjust direct shipment ordering to prepare for implementation starting this November 2019. FNS reviewed products that will be phased out, new material codes (pack sizes) that will be added to the catalog as well as anticipated new product offerings. FNS discussed catalog availability and ordering deadlines and how to anticipate direct ship needs for the new guide rate.

Resource | Webinars/Videos
CSFP 101

The CSFP 101 webinar provides attendees with a brief history of CSFP, allowable uses of administrative funds, and policy basics.  Attendees also receive an overview of CSFP income eligibility standards and distribution of CSFP food package policies. This webinar is intended for state and local agencies who manage CSFP.

Resource | Webinars/Videos
The Enhanced CSFP Food Package in Action: Where Are We Now?

In early 2020, programs began to implement the enhanced CSFP food package that includes more variety, flexibility, and healthier food options. This webinar focuses on the food package enhancements and how to successfully manage inventory to adjust for client preferences, logistical challenges, and inventory shortfalls. We provide an overview of the new foods that have improved the food package and review the inventory ordering tool to help states and local agencies adjust to changing needs based on client feedback.

Resource | Webinars/Videos
FDPIR 2018 Farm Bill Demonstration Project for Tribal Organizations

During this webinar, FNS reviewed the demonstration project, the information required in proposals, and answered questions. 

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
CSFP State and Local Agency Training for New Mexico

Lauren King-Dillon and Special Allen of the FNS Food Distribution Division (FDD) Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the FDD Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.

Resource | Webinars/Videos
How to Encourage Variety in the CSFP Food Package

This webinar discusses how to encourage variety in the CSFP Food Package and how to structure and operate your CSFP program to provide the greatest benefit to your clients.