Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all Distributing Agencies and Recipient Agencies, including SDAs as well as schools and warehouses.

Resource | Technical Assistance & Guidance
USDA National Processing Agreement (NPA) Starter Kit

Multi-state processors are required to apply for National Processing Agreement Program (NPA) to process USDA Foods for State and Recipient Agencies. 

Resource | Regulations
PART 252—National Commodity Processing Program

Part 252 provides a program whereby the Food and Nutrition Service (FNS) and private processors of food may enter into agreements under which the processor will process and distribute designated donated food to eligible recipient agencies.

Resource | Regulations
PART 250—Donation of Foods for Use in the United States, Its Territories and Possessions and Areas Under Its Jurisdiction

The Department purchases foods and donates them to State distributing agencies for further distribution and use in food assistance programs, or to provide assistance to eligible persons.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for Schools

In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, the advantages of the program, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
Monitoring Orders, Submitting Changes, and PO Modifications Webinar

This webinar discusses the process of modifying a purchase order (PO) and present a new format for submitting change requests.

Resource | Research | Assessing/Improving Operations
State of Origin for USDA Foods in Fiscal Year 2015

This report analyzes State-of-origin data for fiscal year (FY) 2015, which captures the States where USDA purchased food. In FY 2015, USDA purchased over 2 billion pounds of food, at a cost of nearly $2 billion. This included both raw food products such as meats, vegetables, and fruits; products used as ingredients in further processed foods; as well as finished food products like cereal, crackers, and pasta. This report analyzes State-of-origin data for fiscal year (FY) 2015, which captures the States where USDA purchased food. In FY 2015, USDA purchased over 2 billion pounds of food, at a cost of nearly $2 billion. This included both raw food products such as meats, vegetables, and fruits; products used as ingredients in further processed foods; as well as finished food products like cereal, crackers, and pasta.

Resource | Webinars/Videos
Best Practices for the Use of the USDA DoD Fresh Program in the Summer Food Service Program

This webinar summarizes how the USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program operates, discusses the SFSP dollars, explains the Fresh Fruit and Vegetable Order Receipt System (FFAVORS) Defense Logistics Agency (DLA) tasks, and describes best practices for using USDA DoD Fresh in the SFSP.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.