Resource | Technical Assistance & Guidance
Delivery Order Status Reports

The Delivery Order Status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date. Delivery order status may change throughout the month. The reports are in Excel format and can be filtered by the column heading.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.