Resource | Technical Assistance & Guidance
FNS-WBSCM Data Information

Data structures and elements, definitions, and examples of upload and download files are provided for the fulfillment functions within Web Based Supply Chain Management (WBSCM).

Resource | Technical Assistance & Guidance
Delivery Order Status Reports

The Delivery Order Status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date. Delivery order status may change throughout the month. The reports are in Excel format and can be filtered by the column heading.

Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Food Distribution Webinars and Training

Food Distribution webinars and training present the basics and best practices for USDA Foods child nutrition and household programs to assist distributing agencies and recipient agencies in making the best use of their resources to provide healthy options to program participants.

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues
Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
CSFP State and Local Agency Training for New Mexico

Lauren King-Dillon and Special Allen of the Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.

Resource | Technical Assistance
CSFP Inventory Calculator

This Inventory Calculator is intended for use by USDA Food and Nutrition Service (FNS) regional office (RO) staff. It may also be used by CSFP state agency staff as an optional tool to monitor inventory levels.