Resource | Webinars/Videos
CSFP Caseload Management Webinar

Each January the USDA releases annual Commodity Supplemental Food Program (CSFP) caseload levels for states. This February 20, 2020 webinar discussed how national caseload is calculated, how states receive additional caseload, and best practices for caseload management.  Additionally, we provided an overview of the new CSFP certification period requirements under the 2018 Farm Bill and how the change affects caseload management.

Resource | Webinars/Videos
Are you Ready for the CSFP Food Package Changes?

The CSFP Enhanced Food Package goes into effect Nov. 1, 2019. This webinar covers transition updates regarding direct shipment purchase status’ and food availability from the National Warehouses including when to expect new foods and package sizes to be available for multi-food ordering. In addition, live attendees were given the opportunity to ask any additional questions before implementing the enhanced food package.

Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Disaster Preparedness: The Role of USDA Foods in Disasters

In this webinar, we discuss what actions you can take and the resources available to be better prepared for a disaster when utilizing USDA Foods.

Resource | Webinars/Videos
Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.