Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Disaster Preparedness: The Role of USDA Foods in Disasters

In this webinar, we discuss what actions you can take and the resources available to be better prepared for a disaster when utilizing USDA Foods.

Resource | Webinars/Videos
Best Practices for Receiving USDA DoD Fresh in FDPIR: Part Two

As part of their monthly food package benefit, Indian Tribal Organizations (ITOs) are able to order fresh in-season produce. In Part II of this series, we discuss when different types of produce are available.

Resource | Webinars/Videos
Best Practices for Receiving USDA DoD Fresh in FDPIR

As part of their monthly food package benefit, Indian Tribal Organizations (ITOs) are able to order fresh in-season produce. In Part II of this series, we discuss when different types of produce are available.

Resource | Webinars/Videos
Monitoring with the FDPIR Inventory Calculator

This webinar provided an overview of the FDPIR Inventory Calculator and the FDPIR inventory monitoring process and discussed how to complete an inventory calculator, how to analyze the calculator results, and how the inventory calculator can help with order monitoring and planning. This webinar is appropriate for staff who use or will use the calculator, Team Leads, and Branch Chiefs.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all Distributing Agencies and Recipient Agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for Schools

In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, the advantages of the program, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues
Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.