Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 2

This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as  information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs. 

Resource | Webinars/Videos
Processing Webinar Series: USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this December 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.